Waste and recycling customer satisfaction survey 2023
The Isle of Wight Council provides your household with recycling and waste services. We collect, treat and dispose of waste and recycling. We also provide recycling centres you can take your household waste to.
We would like your view on the waste and recycling services we currently provide for you.
We appreciate your time and feedback. It helps us to improve our service.
You can find out more about waste and recycling services on our website: www.iow.gov.uk/waste
We would like your view on the waste and recycling services we currently provide for you.
We appreciate your time and feedback. It helps us to improve our service.
You can find out more about waste and recycling services on our website: www.iow.gov.uk/waste
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Your Kerbside Recycling Service
We collect all of your recycling every fortnight. This includes:
Extra recycling gets collected, even if your recycling containers are full. Extra recycling must be presented in clear or white sacks.
- green bin/ green reusable sack/ communal mixed recycling bin for metals, plastics and glass;
- black box/ blue reusable sack/ communal paper card bin for paper, magazines, card and corrugated cardboard;
- in a bag of your choice (not black) for textiles.
Extra recycling gets collected, even if your recycling containers are full. Extra recycling must be presented in clear or white sacks.
1.If you use the household recycling collection service, how satisfied or dissatisfied you are with it?
2.For metals, plastics, and glass, which of the following recyclable containers do you use? (Please tick all that apply)
3.For paper, magazines, card and corrugated cardboard, which of the following recycling containers do you use? (Please tick all that apply)
4.Have you ever used our kerbside textile recycling service?
5.If you do not use the recycling service collections, please let us know your reasons why in the comment box below.
6.Is there anything that prevents you from recycling? Please choose all that apply below or use the comment box for further comment.
7.If you have extra recycling to go out on collection day, what do you do with the items?
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